30 DAY SATISFACTION GUARANTEE:
Essanté Organics stands behind every certified ToxicFree® and Organic product we formulate. We are committed to making the finest, healthiest, best working, most cost effective products on earth. If you are not completely satisfied with your product(s) email us in writing within 30 days of receiving your product(s) which, by the way, are always packed in eco-friendly, 100% biodegradable packing peanuts. As we receive your email we will immediately make it right.
RETURN POLICY:
Returns require an RMA# (Return Merchandise Authorization Number). To receive your RMA# email your first and last name as it appears in our database, your Essanté Organics ID #, and your Order # to CustomerSupport@EssanteOrganics.com and please allow 72 business hours for us to respond via email. We will help you out in one of two ways, let us know which you prefer:
1) Exchange: Use your RMA# to ship your product back to us, and we will give you the full value in alternate product choices*.
Or
2) Return: Use your RMA# to ship your product back to us, and we will refund your original credit card, less original shipping fees and a 15% processing fee*.
*All shipping fees are the customer's responsibility, the $29.95 Wholesale Website fee is non-refundable, and any commissions earned will be clawed back.